CIS-ITSM Exam Answers - CIS-ITSM Online Training Materials

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ServiceNow CIS-ITSM Certification Exam is a globally recognized credential for IT professionals who want to demonstrate their expertise in implementing and configuring ServiceNow ITSM solutions. Certified Implementation Specialist - IT Service Management certification is based on real-world scenarios and tests a candidate's ability to apply ServiceNow ITSM concepts to solve complex problems. Passing the certification exam validates a candidate's skills in designing and implementing ITIL-based IT service management processes and is a valuable credential for IT professionals who want to advance their careers in IT service management.

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CIS-ITSM Online Training Materials - CIS-ITSM Free Brain Dumps

These ServiceNow CIS-ITSM practice tests simulate the real Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam pattern, track your progress, and help you overcome mistakes. Our Certified Implementation Specialist - IT Service Management (CIS-ITSM) desktop software is compatible with Windows. Whereas, the web-based ServiceNow CIS-ITSM Practice Exam works online on iOS, Linux, Android, Windows, and Mac. Additionally, the web-based Certified Implementation Specialist - IT Service Management (CIS-ITSM) practice exam is also compatible with MS Edge, Internet Explorer, Opera, Firefox, Safari, and Chrome.

ServiceNow CIS-ITSM certification is suitable for individuals who are looking to advance their career in IT Service Management. It is ideal for IT professionals who are responsible for implementing IT Service Management solutions using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification is also suitable for IT consultants, project managers, and IT managers who want to demonstrate their expertise in IT Service Management.

The CIS-ITSM Exam is a challenging test that requires a strong foundation in ITSM concepts and ServiceNow platform knowledge. It is recommended that you have at least six months of experience working with ServiceNow ITSM applications before attempting the exam. You should also have a good understanding of ITIL (Information Technology Infrastructure Library) best practices, as ServiceNow ITSM is aligned with ITIL.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q38-Q43):

NEW QUESTION # 38
In the baseline platform configuration, the Problem States include _________.

A. New, In Progress, On Hold, Resolved, Closed, Canceled
B. New, Assess, Review, Closed
C. Open, In Progress, Closed
D. Open, Pending Change, Known Error, Closed/Resolved

Answer: D

Explanation:
Explanation
sys_choice.list where table == problem and
problem state en 1 Open false 1
problem state en 3 Pending Change false 2
problem state en 2 Known Error false 3
problem state en 4 Closed/Resolved false 4

NEW QUESTION # 39
What is the purpose of "time_worked" field in incident table?

A. This is a cumulative time logged by the users.
B. It stores total elapsed time since the incident was created.
C. It stores total elapsed time since the incident was created (it only counts the elapsed time during business working hours).
D. It stores total elapsed time since the incident state changed to "In Progress".

Answer: A

Explanation:
Explanation
This is a field that, if made visible on the form, can be filled by users and ServiceNow will accumulate the values entered by all users.

NEW QUESTION # 40
Which two relationship queries use the proper syntax? (Choose two.)

A. SELECT Name, (SELECT LastName FROM Contacts__r) FROM Account
B. SELECT Id, Name, Account.Name FROM Contact WHERE Account.Industry = 'Media'
C. SELECT Id, Name, Account__r.Name FROM Contact WHERE Account__r.Industry = 'Media'
D. SELECT Name, (SELECT LastName FROM Contacts) FROM Account

Answer: B,D

NEW QUESTION # 41
Which of the following statements is true regarding the permission that a user of itil role has?

A. Users with itil role can update any incident.
B. Users with itil role can update any incident except closed incidents.
C. Users with itil role can update any incident except closed and resolved incidents.
D. Users with itil role can only update incident created by them.

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION # 42
In the baseline implementation, what are key relationships between Change and Configuration Item (CI) records? Choose 3 answers

A. Changes should reference at least one CI
B. One Change can be submitted for multiple Cls
C. The CI Manager is part of the change approval workflow
D. A CI can be affected by a change, even if it is not the CI being changed
E. The Cl Support Group is responsible for change implementations

Answer: A,B,D

NEW QUESTION # 43
......

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CIS-ITSM Exam Answers - CIS-ITSM Online Training Materials

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q38-Q43):

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